The future of e-commerce is based mainly on the growth of internet accessibility. As the internet becomes popular and more trustworthy e-commerce will experience an explosion in the number of users. Brick and Mortar retailers still control more than 70% of the retail market. Brick and mortar retailers account for around 4 trillion US dollars in sales. Overtime e-commerce will continue to take away a large market share from brick and mortar retailers. This is good for e-commerce businesses. Certain technologies such as Virtual reality are going to be integrated into e-commerce user experience.
Virtual reality in the future of E-commerce
Some stores are going to include virtual reality in order to allow customers to virtually try on clothes. Virtual reality might also be used to communicate with customers. Already large tech companies are entering the virtual reality space. Trying products through virtual reality is a major turnaround for the e-commerce industry. This is the only way that e-commerce might be able to overtake brick and mortar retailers by sales.
Drones role in the future of E-commerce
Drones role in the future of e-commerce seems obvious as a lot of companies are already testing drone technology in their e-commerce delivery methods. No one can imagine the future of e-commerce without drone deliveries. Walmart and Amazon are already leading the e-commerce retail sector with drone testing and innovation. The problems that a lot of experts have stated was the possibility of drones being hacked. Due to networking drones can be hacked and goods can be sold.
Drones still need to be automated for the future of e-commerce. Amazon already uses robots for customer fulfilments. However, with the advent of advanced drone technology, fulfilments and deliveries are soon going to be integrated.