Improve Your Shipping and Customer Service: Let’s learn how to get repeat customers in online business!

Welcome back to the eCommerce forum!

Great shipping and customer service leads to repeat customers. Understanding how to perfect this service is vital for online businesses’ success. At our eCommerce Meetup this Wednesday, Fred Volk from Periship will discuss how perishable products should be handled in eCommerce. He will also explain how Periship’s products can improve online companies’ shipping and customer service. The event starts at 6:00 p.m. at our Midtown Manhattan loft. The following is a brief overview of what to expect:

Fred Volk

Senior Director of Operations, Periship

Founded in 2001, Periship is a logistics provider for the perishable food industry. They exclusively use FedEx for shippers. Additionally, Periship’s communication to shipper and recipient provides added customer service. The following are some of the features Periship clients have access to:

• – qualified customer service.
• – real-time updates based on weather impact
• – customized shipping alerts
• – forecasting tools
• – perishable goods packaging consulting and testing
• – customized pricing structure
• – Finally, eCommerce integration framework

Periship interacts with all parties in a shipping transaction. In this way, they save time and therefore increase productivity. Periship also decreases the cost of the shipper and the transportation agency.

As Senior Director of Operations, Fred Volk is responsible for PeriShip’s system performance, quality control and supply chain service.  He also supervises a team that handles internal and external customers. Fred has been involved in Transportation, Logistic and Customer Service for more than sixteen years. Before PeriShip, he held leadership positions at FedEx and in local law enforcement agencies.

Our Meetup can help you improve your shipping and customer service. Don’t miss this amazing opportunity to learn and network. Also, free beer and snacks! We can’t wait to see everyone!

*This event is sponsored by the eCommerce forum*

Contact us if you want to get involved with the eCommmerce Forum as Speaker, Sponsor, or Volunteer.