eCommerce Merchandising Coordinator

Posted 6 months ago
Who we are:
Born in Brooklyn. At home in the world. west elm has been helping customers express their personal style at home since the launch of our first catalog in 2002. Our home base is nestled down under the Manhattan Bridge in the DUMBO neighborhood of Brooklyn, NY, right above our flagship store. We are a dynamic, fast-paced brand with an exciting growth strategy. We value imagination, diversity and giving people the opportunity to explore, grow and shape our future. We look for innovative, smart and hard-working individuals who enjoy creative thinking and ingenuity. Help us carry out our mission of being a source of inspiration to our customers, creating a global community and tirelessly seeking ways to evolve our brand.

The Ecommerce Merchandise Coordinator’s role is to support online business initiatives and visual merchandising strategies to increase overall sales and website conversion. The Merch Coordinator will be responsible for inputting data attribution for faceted navigation, user-testing faceted navigation, user-testing the site for consistency and accuracy, ad-hoc visual merchandising on the website, and image tagging. The ideal candidate will be a go-getter with excellent attention to detail that can quickly grasp the big picture and help to get things done. This person will be a support person to the entire site merchandising team and will need to have excellent communication skills.

Essential Functions:

  • Maintain facet data for product across site
  • Analyze customer use of facets to optimize performance on pages
  • Review top search terms and use data to tweak and improve results to increase conversion
  • Analyze on site creative asset performance and recommend improvements to make the asset work harder.
  • Responsible for user-testing faceted navigation on the website and ensuring accuracy of the data.
  • Assist in the execution of the visual merchandising strategy of the website as directed by associate or assistant merchandisers.
  • Participate in weekly site testing in order to ensure correct presentation and product data integrity.
  • Analyze site metrics to connect web behavioral profiles to customer, sales, and merchandising data. Qualifications:
  • 1-2 yrs eCommerce experience.
  • BA / BS preferred
  • Advanced Excel skills
  • Working knowledge of PowerPoint
  • InDesign knowledge is also helpful

This position is not eligible for visa sponsorship.
Williams-Sonoma Inc. is an Equal Opportunity Employer. 


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