eCommerce Operations Assistant

Posted 7 months ago
Who We Are:

Effy is a family-owned luxury fine jewelry brand based in New York City.

The Role:

Effy Jewelry is seeking a full-time eCommerce Operations Assistant to join our NYC based team. The successful candidate will report directly to the E-commerce manager, to help manage and support a variety of business areas.

Responsibilities and Duties:

  • Manage and process ecommerce orders
  • Assist in website updates, including but not limited to:

– Create and upload product spreadsheets
– Upload product images
– Update creative assets and copy
– Discounts and promotions

  • Manage and maintain 3rd party feeds
  • Collaborate with customer service to proactively facilitate and resolve issues
  • Assist development team with deliverables
  • Recommend changes, updates and improvements to support brand objectives

Qualifications and Skills:

  • Bachelor’s degree with 1-2 years of experience, preferably in the ecommerce space.
  • Strong Capacity for multi-tasking, working independently and good time management/organizational skills
  • Excellent verbal and written communication skills
  • Must have advanced Excel skills
  • Must be comfortable filling in to help other areas as business needs arise
  • Able to prioritize tasks and maintain high level of accuracy
  • Problem solver
  • Shopify knowledge preferred
  • SEM and SEO, Google AdWords and Analytics knowledge a plus
  • Email marketing experience a plus

Apply Online