What AI means for e-commerce

What AI means for e-commerce

This is probably the biggest question of the first half of the century. By AI we mean artificial intelligence. AI is going to play a big role in e-commerce over the next couple of years. This may be attributed to the advancing technology and research into AI. To explain how AI will work in e-commerce I will give a simple explanation of what AI actually is. AI is the ability for machines to learn through experience. Instead of us feeding machines with data for them to know how to work in AI the machines learn by themselves how to perform tasks that were previously done by Human beings. In e-commerce many analysts have speculated that e-commerce jobs are actually at stake. Due to AI in the united states more than 4 million drivers will lose their jobs as driverless trucks take up the stage.

What AI means for e-commerce jobs

E-commerce jobs are not secure due to AI. There has been a desire by e-commerce companies to reduce the number of employees in order to increase profitability. AI seems to offer a solution to this problem. As far as product fulfilment is done robots are already playing a huge role in fulfilment centers such as Amazon fulfilment center. This means that fulfilment centers are soon going to be fully automated. In the product delivery sector autonomous vehicles are already moving on our roads this means that they are soon going to replace drivers as far as delivery of goods is concerned.

What AI means for e-commerce

AI itself is a major industry disruptor. This means e-commerce itself is at risk due to AI. E-commerce is electronic commerce. AI unfortunately might give birth to a new type of commerce that operates differently from e-commerce. It can be more efficient therefore leading to the demise of e-commerce.